We @ Lotan babies International ™ strive to provide you with the best shopping experience possible.

If you are not 100% satisfied with your purchase, you can return the product(s) 14days after purchase or get another product sent to you (in cases of defect or damage)

To be eligible for returns, the product(s) to be returned must be unused, unwashed, and in the same condition that you received it and must be sent back in its original packaging, otherwise, refunds won’t be processed.

No refunds for product (s) on sales or products purchased using a promotion.

Kindly note that our return policy is not applicable to international shipments.

How to process a return:
Kindly send an email to contact@lotanbabiesintl.com or call us on +2348108944368.

Refunds(If applicable):
Once your return is received and inspected, we will send you an email to notify you that we have received your item.
If after inspecting your returned item(s) and approved, your refund will be processed and payment made in your designated bank account.

NOTE: You will be responsible for the shipping cost of returning your item.
Shipping costs are non-refundable. If you receive a refund, the cost of shipping a returned product (s) will be deducted from your refund.